At Gold Riders, we aim to provide a secure and straightforward checkout experience. This Payment Policy explains the payment methods available when placing an order through goldriders.shop.

1. Accepted Payment Methods

We currently accept the following payment methods through Shopify Payments:

• Visa

• Mastercard

• Discover

• Apple Pay

• Google Pay

The payment methods available to you may be displayed at checkout based on your device, browser, location, and other eligibility requirements.

2. Secure Payment Processing

Payments made through our online store are processed securely through Shopify Payments.

Gold Riders does not directly handle or store your full payment card details on our website. Payment information is processed through the secure payment infrastructure provided by Shopify and the applicable payment network.

3. Payment Authorisation

When you place an order, your payment method may be subject to authorisation or verification by the payment provider or card issuer.

An order is considered successfully placed once the payment has been authorised and the order confirmation has been generated.

If a payment cannot be authorised, the order may not be completed and you may be asked to use another available payment method.

4. Full Payment at Checkout

Full payment for your order is required at checkout unless otherwise stated on the product or checkout page.

We do not currently offer deposits, cash-on-delivery payments, or instalment payment arrangements directly through Gold Riders.

5. Currency

All prices displayed on our website are shown in GBP (£) unless otherwise stated.

Your card issuer or payment provider may apply additional charges or currency conversion fees depending on the terms of your account.

6. Payment Confirmation

After completing your purchase, you will receive an order confirmation email containing your order details.

Please keep this confirmation for your records.

If you do not receive an order confirmation after placing an order, please contact our customer support team.

7. Refunds

Where a refund is approved under our Refund & Return Policy, the refund will normally be issued to the original payment method used for the purchase.

Once we issue a refund, the time required for the funds to appear in your account may vary depending on your bank, card issuer, or payment provider.

8. Payment Security

We take reasonable steps to help protect customer and payment information during the checkout process.

Customers should ensure that the information provided at checkout is accurate and should only use a payment method that they are authorised to use.

9. Contact Us

If you have any questions regarding payments, please contact us:

Gold Riders

Address:
83A Wingfield Way
Ruislip, ENG HA4 6RG
United Kingdom

Email: support@goldriders.shop

Phone: +44 7348 750083